Step One: Register Your Kayak!

To enter your boat into our warranty and hull replacement program, you will need to register your kayak. Please fill out the following form upon purchasing to make sure we’ve got you in the system!

Step Two: What is and is Not Covered by this Warranty

-Please note that you need your proof of purchase as the original owner to submit a warranty claim. Warranty terms begin from the date of purchase, with the exception of boats purchased as demos. The warranty terms for kayaks designated as ‘Demos’ begins from the date of manufacturing as indicated by your Hull Identification Number (HIN).  

-This warranty covers all Verus Kayaks whitewater boats produced in the USA beginning in the year of 2022.

-This warranty applies to US and Canadian purchases only. 

– The justification of your warranty claim must be authorized by Verus Kayaks.

-Warranty hulls will be located at ‘Warranty Centers’ across the country. Local pickup will be available. The customer will be responsible for paying shipping costs if they choose not to pick up warranty components locally.

-All hull and boat replacement options will not grant the customer a new warranty, but will transfer the warranty from your initial purchase 

-From the original purchase of a Verus kayak, the customer can receive up to three replacement hulls or boats during the five years of ownership after purchase. 

-Verus Kayaks does not guarantee that color options will be identical to the originally purchased boats

Verus Kayaks Hulls Purchased from 2022 or After

First Year of Warranty: Verus Kayaks will replace the hull of your boat at no cost, or provide a brand new boat at 20% of purchase price MSRP. Shipping can be arranged for extra cost. 

Second Year of Warranty: Verus Kayaks will replace the hull for a cost of $495 or we will replace the entire boat for $875 plus the shipping from our factory or other Verus Kayak’s warranty centers. 

Third, Fourth, and Fifth Year of Warranty: Verus Kayaks will replace the hull for a cost of $595 or we will replace the entire kayak for $999 plus the shipping from our factory or other Verus Kayak’s warranty centers. 

Warranty of Kayak Outfitting 

First Year of Warranty: Free Replacement of part, plus shipping

Second Year of Warranty: Replacement of component at 30% of MSRP, plus shipping

Third, Fourth, and Fifth Year of Warranty: Replacement of component at 60% of MSRP, plus shipping

Coverage Guarantee

• The warranty covers plastic and assembly, manufacturing and material defects.
• Verus Kayaks is not responsible for any additional warranties granted by the seller.
• Kayaking is a dangerous sport and Verus Kayaks assumes no liability for any damage or injury incurred during the use of its products. 
• This warranty covers the hull and HDPE outfitting components, soft goods such as hip pads would not be covered

What Does This Warranty Not Cover / In What Cases is this Warranty Not Valid?

• Changes made to the shell or outfitting of the kayak (including customization or repair), except where this work has been completed by Verus Kayaks.
• The kayak was used for commercial use
• You purchased this boat second hand and are not the original purchaser of the kayak 

• Damage to the boat from using a modified brace or from removal of the reinforcing foam pillars.
• Damage during transportation and shipping.
• Damage to the kayak caused by prolonged exposure to sunlight, high heat or severe cold.
• Any damage incurred by improper, excessive or abusive use.
• Scenarios where damage to a kayak might normally be expected (For example, when a kayak has filled with water and impacted or pinned against rocks).
• Rock pitons or heavy impacts on rocks in marginal whitewater. 
• Folds from impacts on large waterfalls.
• Any damage Verus Kayaks deems as intentional to cause a failure in the product 
• This warranty excludes any consequential, incidental damages, or expenses resulting from any defect in your Verus Kayaks product

Step 3: Submit a Warranty Claim

-Gather your proof of purchase as the original owner of your Verus Kayak 

-To make your claim use the online submission form below

-If you have any difficulties while using the online submission form please call us at 540-238-0356

-During your claim on the online submission form please include a photo of your defect

-We may require you to provide additional photos or return the product to us at a Verus Warranty Center or factory at your own cost

If your product is deemed defective and your warranty is approved by Verus Kayaks we will ask you to decommission your current boat by handing it over to us or a Verus Warranty Center. This is due to turning defective boats into the “Verus Kayaks Recycling Program” and to ensure the safety of any future Verus owners. Once we confirm your product has been decommissioned your replacement will ship out or be handed to you at a Verus Warranty Center. 

If you have any other questions please call us at 540-238-0356 or email us at info@veruskayaks.com!